Last Updated: September 19, 2026
Welcome to iolxd.shop.
iolxd.shop is an online store operated by WHITE & EDDY LTD. We provide customers with a convenient way to browse and purchase products online while maintaining clear information about ordering, payment, shipping, delivery, returns, and customer support.
About Our Company
The online store iolxd.shop is operated by:
WHITE & EDDY LTD
22-26 King Street
King's Lynn
England
PE30 1HJ
United Kingdom
Company Registration Number: 11325273
Legal Form: Private Limited Company (Ltd)
Country of Registration: United Kingdom
Our Online Store
Through iolxd.shop, customers can browse available products, review product information, place orders, and access information about shipping, payment, returns, and refunds.
We aim to present our products and purchasing conditions as clearly and accurately as reasonably possible.
Product availability, prices, delivery options, and payment methods applicable to a particular order are shown on our website or during the checkout process, as applicable.
Customers We Serve
Our online store currently serves customers including those in:
- Germany;
- Austria.
The delivery destinations actually available for a particular order are determined by the options available during checkout.
Shipping
We currently offer free standard shipping for orders placed through iolxd.shop.
Our estimated order processing time is generally 1–3 business days.
After processing and dispatch, the estimated transit time is generally:
Germany: approximately 5–10 business days
Austria: approximately 5–10 business days
The total estimated delivery time consists of the processing time plus the subsequent transit time.
This means that the overall estimated delivery time is generally approximately 6–13 business days.
Complete information about shipping and delivery is available in our Shipping Policy.
Payment
The payment methods actually available for an order are displayed during checkout.
We currently offer Cash on Delivery (COD) where this payment method is available for the relevant delivery address and order.
The payment options displayed during checkout at the time an order is placed determine which payment methods are available for that particular purchase.
Further information is available in our Payment Policy.
Returns and Refunds
We provide information about withdrawal, returns, refunds, and defective or incorrectly supplied products in our Return & Refund Policy.
Consumers may have statutory withdrawal and consumer protection rights under applicable law.
Nothing in our store policies is intended to restrict mandatory statutory consumer rights.
Customers who wish to make a return should follow the instructions provided in our Return & Refund Policy and contact us before sending goods back.
Our company/contact address should not automatically be treated as the return destination unless we expressly confirm it in the applicable return instructions.
Customer Support
If you have questions about a product, an existing order, shipping, delivery, payment, returns, or refunds, you can contact us using the information below.
For enquiries relating to an existing order, please provide your order number where possible so that we can identify your order more efficiently.
Email: support@iolxd.shop
Telephone: +44 1945 582658
Transparency
We aim to provide clear information about:
- Our company and contact details;
- Products offered through our online store;
- Product prices;
- Available payment methods;
- Shipping costs;
- Processing and estimated delivery times;
- Returns and refunds;
- Customer service.
The terms and options actually applicable to an order will be presented on our website and, where relevant, during checkout.
Company and Contact Information
Company Name: WHITE & EDDY LTD
Company Registration Number: 11325273
Legal Form: Private Limited Company (Ltd)
Address: 22-26 King Street, King's Lynn, England, PE30 1HJ, United Kingdom
Website: iolxd.shop
Email: support@iolxd.shop
Telephone: +44 1945 582658